Troubleshooting


    Online FAQ
    Support from InDweller Productions


Online FAQ

There is a MacMod Pro online FAQ (list of frequently asked questions and their answers) available on the InDweller Productions web site. Any problems you are experiencing may already be addressed on this page. You should check this FAQ first for answers to your questions and solutions for any problems you may experience. The MacMod Pro FAQ is constantly updated, so you may need to click the reload button on your browser while viewing it to display the current version.

Support from InDweller Productions

If the online FAQ did not answer your question or solve your problem, or if you do not have access to the FAQ you can write to InDweller Productions.

    e-mail

To e-mail InDweller Productions regarding MacMod Pro, please send your message to support@indweller.com. Be sure the name of the program in question (in this case, MacMod Pro) appears in the subject line. This will speed the process of providing you with accurate information and solutions.

It is always helpful to describe your system when reporting a problem. Please provide us with the following information:

    1. system software version
    2. processor type
    3. amount of RAM
    4. version of the program in question

    snail mail

If you do not have access to e-mail, you may send your questions and problems to:

    InDweller Productions
    P.O. Box 8250
    Austin, TX 78713-8250

This method of communication is dramatically slower than e-mail, but we will do our best to rush you the information or support you require.